We can help you build your dream team

By hiring a virtual assistant, you can focus on your core responsibilities while someone else performs these little, but crucial, time-intensive tasks.

You will see an increase in productivity and efficiency with the help from our virtual assistants. Your organization will reach its maximum growth potential.

WeDesign’s reliable and highly skilled virtual assistants will help your business operate more efficiently. Give us a call today!

Virtual Assistant
Virtual Assistant

virtual assistance

  • Research and data entry
  • Administrative Tasks
  • Calendar Management
  • CRM management
  • Customer Support
  • Lead and prospect generation
  • Bookkeeping
  • Coordinate almost anything that you need!
Virtual Assistant

Virtual Receptionist

  • Caller Greeting
  • List of staff / Departments
  • Collect information from callers
  • Warm call transfers
  • Advise business hours / location
  • Scripted questions and responses
  • CRM input or submit online forms
  • Appointment Setting
  • Appointment Coordination
Accounting/ Bookkeeping

payroll, finance & accounting

  • Quickbooks, Xero, MYOB and Other Accounting Software
  • Processing Employee Payroll & Benefits
  • Accounts Receivable & Payable Processing
  • Bank Reconciliations
  • Preparing Financial Statements Including P&L and Balance Sheets
  • Collections Management
Customer Service

customer service

  • Email, Phone, & Live Chat Support
  • Answer Questions & Help Resolve Problems
  • Build Strong Relationships with Customers
  • Technical & Administrative Back-Office Support
  • Retain Customers & Grow Your Business
  • Troubleshooting & Customer Support
Lead Generation & Sales

lead generation and sales

  • Target Market Research
  • Developing Prospect Lists
  • Qualifying & Processing Leads
  • Email Campaigns
  • CRM management
  • Schedule Meetings with Prospects
Digital Marketing

digital marketing

  • Develop and Manage Marketing Campaigns
  • Search Engine Optimization (SEO) to Rank on Google
  • Search Engine Marketing (SEM)
  • Certified Adwords Specialists
  • Create ads for Facebook and other online publications
  • Analyze Performance of Digital Marketing Campaigns
Human Resources

human resources

  • Format Resumes
  • Post Job Ads
  • Create and Streamline Job Descriptions
  • Filter Resumes & Screen Candidates
  • LinkedIn and ATS management
  • Schedule interviews and appointments
Graphics Design

Design ANd Graphics

  • Design and create newsletters, flyers, and other marketing material
  • Photoshop, Illustrator, and InDesign
  • Creative problem solving and presentation skills
  • Support design print and digital needs
  • Support production of assets for email campaigns and landing pages
Software Development

Software development

  • Researching, designing, implementing, and managing software programs
  • Testing and evaluating new programs
  • Writing and implementing efficient code
  • Developing quality assurance procedures
  • Deploying software tools, processes, and metrics
  • Maintaining and upgrading existing systems
  • Training users
  • Working closely with other developers, UX designers, business and systems analysts

Frequently Asked Questions

A virtual assistant or personal virtual assistant is responsible for providing support services to organisations from a remote location. Virtual assistants can perform regular in-house administrative duties such as scheduling appointments, answering and making phone calls and organising travel arrangements. They manage email accounts and social media platforms, perform data-entry and a multitude of other tasks all as required.

Virtual assistant duties and tasks can include:

General, online, administrative duties
Basic bookkeeping tasks
Content writing and social media management
Online file storage and maintenance.

These administrative tasks are particularly well-suited to being outsourced. Organisations free up their local administration teams’ time by sending these tasks to outsourced virtual assistants. This allows your onshore team to focus on performing higher value, revenue generating work.

Virtual assistants or virtual personal assistants need to be tech-savvy and highly proficient in computer systems and cloud-based technologies. Those who are required to perform further specialised tasks beyond general administrative duties may require additional experience or skills to succeed.

Virtual assistants can be assistants in anything and everything. Organisations simply need to clarify what responsibilities fall outside the scope of general administration when deciding on additional qualities virtual assistants must possess.

Outsourcing service providers recruit virtual assistants the same way an internal, talent acquisition team would. Essentially, they ask the same questions to understand whether these offshore candidates would be able to provide the level of quality required by Australian organisations.

The We-design Co advantage

We-Design Co is an outsourcing company based in Australia that offers businesses a distinct competitive edge with offshore staffing solutions. We also have an Australian Account manager who is available for quality and reassurance purposes. We take the time to understand the hardships our clients face when it comes to recruiting hard working, dedicated staff.
The Philippines is renowned for its rich talent pool. This makes us adept at finding and recruiting the best talent for our clients.

Additional administrative support roles and services your business can outsource to the Philippines

  • Schedule a meeting with our Aussie Account manager
  • Provide us with a brief outline of your daily tasks
  • Sit back and relax while we find the most suitable candidate
  • Delegate tasks to the VA
  • Have weekly/ daily meetings with your VA
  • Have peace of mind knowing that you can contact our account manager at anytime to resolve any questions or concerns.
  • Philippines is the 3rd Largest English speaking country in the world. More than 95% of its population speaks English, it is its official language.
  • We also host several interviews with our employees prior to onboarding them to ensure ease of communication between all parties.
  • If you select the 20hours + plan, yes your VA will be dedicated to you and only you.
  • We have alternative plans for small businesses/sole traders too!

YES! The Philippines is full of skilled an educated remote workers that are ready and able to work for your business. If you are looking for an accountant, a web developer or even a qualified therapist… we can hire them for you!

Within 48 hours of you contacting us!

There is a 3-day turn around on VA’s, your satisfaction is what’s important to us. We aim to be as transparent as possible during this process. Our aim is to bring the skills of the Philippines to Australian businesses.